FAQs
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frequently asked question
Getting to Know More About Mojo Home Care
At Mojo Home Care, we’re committed to providing compassionate, reliable, and personalized care that helps your loved ones feel safe, comfortable, and supported at home. Our dedicated caregivers focus on enhancing quality of life while giving families peace of mind every step of the way.
ABOUT SERVICES
How quickly can care begin?
In many situations, we can begin services within 24 hours depending on caregiver availability, location, and the client’s specific needs. We understand that care needs can arise unexpectedly, and we do our best to respond quickly.
Do you provide care at home and in facilities?
Yes. We provide care in private homes, assisted living communities, memory care communities, rehabilitation centers, and skilled nursing settings where additional one-on-one support is needed.
What services do you provide?
We provide non-medical home care services, including companionship, personal care assistance, meal preparation, medication reminders, mobility support, light housekeeping, transportation assistance, respite care, overnight care, 24hr care, and support with activities of daily living.
frequently asked question
Getting to Know More About Mojo Home Care
At Mojo Home Care, we’re committed to providing compassionate, reliable, and personalized care that helps your loved ones feel safe, comfortable, and supported at home. Our dedicated caregivers focus on enhancing quality of life while giving families peace of mind every step of the way.
ABOUT CAREGIVERS
Are caregivers background checked?
Yes. We carefully screen our caregivers through background checks and other required processes before they begin working with clients. We want families to feel confident and comfortable with the individuals caring for their loved ones.
Are caregivers trained?
Yes. We seek caregivers who have experience and the skills needed to provide quality care. We also provide State required training before they start working and then ongoing training. Guidance and ongoing support to help ensure excellent service and continuity of care is also provided.
How are caregivers matched?
We take time to understand each client’s care needs, personality, preferences, schedule, and circumstances. We then carefully match clients with caregivers who are a good fit because we believe quality care is also about connection and compatibility.
frequently asked question
Getting to Know More About Mojo Home Care
At Mojo Home Care, we’re committed to providing compassionate, reliable, and personalized care that helps your loved ones feel safe, comfortable, and supported at home. Our dedicated caregivers focus on enhancing quality of life while giving families peace of mind every step of the way.
ABOUT SCHEDULING
Is there a minimum number of hours?
Our scheduling structure may vary based on care needs and caregiver availability. During your consultation, we will discuss options and recommend a schedule that best supports your loved one.
Can schedules change?
Yes. We understand that care needs can evolve over time. We work with families whenever possible to adjust schedules and services as needs change.
Do you offer overnight care?
Yes. We offer overnight care as well as extended-hour and 24-hour support depending on a client’s needs.
frequently asked question
Getting to Know More About Mojo Home Care
At Mojo Home Care, we’re committed to providing compassionate, reliable, and personalized care that helps your loved ones feel safe, comfortable, and supported at home. Our dedicated caregivers focus on enhancing quality of life while giving families peace of mind every step of the way.
ABOUT PRICING
How much does care cost?
Care costs vary depending on the level of care required, schedule, and individual needs. We would be happy to discuss your situation and provide a personalized care plan and pricing information.
Do you accept long-term care insurance?
We can work with families who have long-term care insurance and assist with documentation required for reimbursement, depending on the policy.
What payment options are available?
We accept several payment methods including ACH bank transfers, checks, and credit or debit cards.
frequently asked question
Getting to Know More About Mojo Home Care
At Mojo Home Care, we’re committed to providing compassionate, reliable, and personalized care that helps your loved ones feel safe, comfortable, and supported at home. Our dedicated caregivers focus on enhancing quality of life while giving families peace of mind every step of the way.
ABOUT MOJO
Are you licensed, insured, and bonded?
Yes. Mojo Home Care is a licensed, insured, and bonded home care agency committed to providing reliable and professional care families can trust.
Who is Henry and why did he start Mojo?
Henry Mukasa is the founder of Mojo Home Care and began his journey as a caregiver. After seeing the impact compassionate care could have on seniors and families, he created Mojo Home Care with the vision of building a team of caregivers who share the same values of compassion, dignity, and dependable service.